Enrolment Hub

Enquiry Management

Childcare centre answering phone service

Not answering the phone could be costing your childcare centre thousands

Cost of Lost Phone Calls As consumers, we all know how frustrating an unanswered enquiry can be, but do you realise the financial implications for your business? According to a recent study by the Harvard Business Review, 27% of digital leads are never contacted at all. With the average enrolment equating to $12,558 per year – …

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Childcrae occupancy

Build your centre occupancy without spending a fortune

Are you looking to build your centre occupancy, increase your centre revenue and help families maximise their Child Care Subsidy entitlements – all without spending a fortune? Yes? Then let us introduce you to our Child Care Subsidy (CCS) Optimisation Guide – an all-in-one guide to help you traverse the complexities of the Child Care …

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Optimise your post enquiry process for success in childcare

So, you’ve created and activated your marketing campaign for your childcare centre, and the enquiries are starting to roll in. Now what? Having a clear and comprehensive post-enquiry contact strategy and nurture program is essential to turn your enquiries into booked Centre tours and (hopefully) into new enrolments. What you do when a new Family …

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Childcare occupancy rates

What’s driving your childcare centre occupancy?

As 2020 draws to a close, our thoughts are quickly turning towards 2021 and what needs to be done to ensure that occupancy begins on a high note into the New Year. With many Providers currently developing their 2021 business and marketing strategies, it’s important to understand what has been, and still is, driving occupancy …

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2019 Federal Election: What does it actually mean for the childcare sector?

2019 Federal Election and Childcare Industry With the Federal election date looming, Politicians on both sides of the aisle are making promises thick and fast. Several of those election promises have involved the early learning and childcare sector. Many promises are not what they seem on the surface, so we have pulled together a range …

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Blind study – enquiry rates across the childcare sector

Enquiry Rates in Childcare Centres A lot of our clients ask us about enquiry rates and whether their enquiry rate is sitting above or below the sector average. Well, you asked, and we have answered along with our colleagues at Childcare CRM. Together we have compiled a comparison showing differing sized childcare provider groups and …

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