As the saying goes ‘you don’t know what you don’t know’. What worked 3-5 years ago, may not be the best modern-day solution – and it could be costing you precious time, staff, and money.

Business tech and process requirements continue to evolve and move forward at a rapid rate – especially in the early learning sector so it’s important to stay on top of the game when it comes to efficient work practices, programs, and best-practice processes.

So how do you understand what could be done better? Engage a Childcare Consultant.

Acting as your extremely experienced right-hand support system, a Childcare Consultancy (like Enrolment Hub) can save you time, avoid mistakes, and help you tackle your admin load with confidence and support.

They’re a well of information you can tap into when you need to re-energise and reframe your business for the future. Here we look at just 4 of the ways a Childcare Consultant can start helping you today.

4 ways a Childcare Consultant can help you today

1/ Streamline your processes and reduce your administrative load

There’s no getting around it, as a childcare service owner or operator your days are jam-packed with administration requirements, regulations, and paperwork.

If you’ve been thinking there must be a better way – you’re right, there is! At Enrolment Hub, we can help to review your current practices and provide recommendations for processes that will allow your team to work more efficiently and resourcefully. Together, we’ll clearly define processes that successfully work for your team, reducing the administration load, boosting morale, and allowing your team the time they need to do what they do best.

Why not take it one step further and tap into our Administration Support teams to completely remove your administration burden? Acting as your personal administrative team, they’ll work alongside your centre team to facilitate your daily admin – think entering enrolment data, submitting attendance, making enrolment changes, supporting families with CCS and ACCS applications, sending weekly statements – we could go on for days.

2/ Develop tried and tested enrolment strategies with your team

Do you have an enrolment strategy, or have you just been going with the flow? An enrolment strategy is a crucial element in setting your service up for success. When your strategy is defined, you’re better able to market appropriately and with pinpoint accuracy, forecast occupancy, develop your waitlist, and anticipate staffing and resource requirements to support the changes when they come.

When it comes to developing your strategy, a Childcare Consultant can help to:

• Develop your yearly enrolment roadmap using historical data to help you clearly visualise your annual enrolment lifecycle.
• Define your unique customer journey and create the numerous pieces of content you’ll need to nurture your enquiring families.
• Review and update your enquiry touchpoints, optimising them for conversion success.
• Provide sales training to your team so they have the knowledge and confidence to take families from enquiry to enrolment quickly.

3/ Changing CCMS providers

Switching to a new CCMS provider can frequently be seen as a necessary yet overwhelming project. Often we hear the size and complexity of the transfer process is a barrier for many providers – leaving them operating a CCMS that no longer meets their needs.

When transferring to new a new provider there’s an incredible number of moving parts and stakeholders to coordinate – but this is not our first rodeo. At Enrolment Hub we’ll work with you to develop a carefully considered and comprehensive transfer roadmap and work together to ensure the transfer is a success.

Using our industry relationships, we’ll act as the project lead with the new CCMS provider to ensure that all family details are transferred smoothly and successfully. Don’t get stuck with a CCMS program you don’t want, get in touch today!

4/ Set your new centre up for success

To say there’s a lot to do when opening a new childcare service is an understatement. Between construction, recruitment, CCMS set up, staff training, fit out and developing all new processes, policies, and documentation, it can be an overwhelming few months (or years).

At Enrolment Hub, we know what it takes to make a service successful from day one. Having worked with providers across Australia for over 2 decades, we know what works and importantly what doesn’t. We’ll work with you from the beginning with a dedicated focus on growing occupancy and nurturing all enquiries and waitlisted Families.

Take the guesswork (and anxiety) out of your new centre set-up and engage our team of Childcare Consultants.

So, whether you want to work more efficiently, are opening a brand-new childcare centre, or acquiring an existing one, running a childcare centre provides a unique set of challenges – which usually require unique solutions.

Set yourself up for success by engaging an experienced and practised Childcare Management Partner – it could be the business game-changer you’ve been looking for.

Find out more here.

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