In the bustling world of Early Childhood Education and Care (ECEC), childcare providers face a myriad of challenges, ranging from administrative overload to the constant need for adaptation in a rapidly evolving industry.
Recognising these challenges, Enrolment Hub has developed a suite of services designed to alleviate the common pain points felt by Childcare Providers – without having to set up and manage new internal teams and employees.
With our expertise and comprehensive range of childcare & early learning centre services, we can help you overcome collective challenges, achieve your goals, and propel your business towards a thriving future.
Let us explain how…
Enrolment Hub’s Comprehensive Support Services
1. Enrolment Management: Streamlining the path to increased occupancy
It’s no secret, that processing and managing ongoing family enrolments takes up a significant amount of time – time Centre Managers often don’t have.
That’s where Enrolment Hub can help. Using tried and tested processes, we simplify the enrolment process – seamlessly managing family enquiries, tour bookings, and administrative tasks to reduce the administration burden on centre teams and ensure families move from interested to enrolled swiftly.
Providing a strategic and sales-oriented approach to our client’s enquiries and enrolments we’re focused exclusively on supporting centre teams, maximising centre occupancy, and driving revenue.
The result? Elevated enrolment conversion and higher long-term occupancy with minimal effort.
With Enrolment Hub as a dedicated partner, Childcare Providers can confidently know that family enquiries and enrolments are being managed properly – without the complexity of setting up new internal teams within your centre.
2. Enquiry Management: Amplifying enrolment opportunities
Does your phone keep ringing with no one to answer it? Stop letting opportunities fall through the cracks. It’s time to focus your energy on real enrolment prospects and leave the triaging of new enquiries and answering of questions to a specialised team.
Acting as an internal extension of your centre teams, Enrolment Hub lifts the burden of managing enquiries, minimising the stress and inefficiencies associated with this crucial yet time-consuming task.
Our experienced early learning and childcare centre enquiry management teams work in partnership with you as part of your existing centre team to answer ALL your enquiries. With an innate understanding of the intricacies of the family enrolment journey they have the sales training and confidence to convert your enquiries to centre tours – so you only need to focus your energy on those families that have a real potential to enrol. In fact, we currently convert 91% of all client enquiries to a centre tour or waitlist placement!
3. Debt Management Assistance: Ensuring financial stability and peace of mind
Are you tired of chasing family debt? One of the most arduous tasks of any Centre Manager is following up with families who may have forgotten or defaulted on the payment of their childcare fees. The investigation into discrepancies alone can often take days and erode relationships with families.
That’s where we come in! With extensive experience working within the early learning sector, our Credit Control team becomes your internal account management team, taking on the responsibility of chasing family debt and managing accounts.
Offering providers effective solutions for both short and long-term debt management, they will work with families to ensure they’re maximising their CCS entitlements, that declined payments are followed up immediately and family payment plans are followed through with.
This relieves you of the administrative responsibility, increases productivity at your centre, and ensures that your active and inactive debt ledgers won’t spiral out of control.
4. Marketing Support: Navigating the digital landscape with expertise
Navigating the complex world of marketing and advertising can be overwhelming for Centre Managers – especially in such a crowded market.
In this digital age, effective and targeted marketing is crucial to ensure your centres are not just visible but highly sought after.
Empowered with the tools, proven experience, and knowledge to engage effectively with your target audience, our in-house early learning and childcare centre marketing team can help guide and elevate your brand to ensure you stand out from the pack.
Put simply, the more genuine leads that are generated, the quicker occupancy and revenue will grow. Working alongside our Enrolments Team, our Marketing Team specialises in driving enquiries, nurturing new prospects, and boosting enrolments for childcare centres. Our proven strategies and tailored approach will attract more families to your centre and ensure a steady stream of enquiries.
5. Administrative Support: Effortless admin that ensures compliance
To ensure that you have the time (and energy) to nurture relationships with your enrolled families (as well as team members), it’s important to remove tasks from your plate that do not require your special set of skills to complete, things you don’t like doing, or things that someone else could do better.
As an extension of your team, Enrolment Hub goes beyond conventional administrative support offering Centre Teams access to their own, personal early learning and childcare centre administrative team focused on facilitating the daily required administrative tasks with efficiency and professionalism – think entering enrolment data, submitting attendance, making enrolment changes, supporting families with CCS and ACCS applications, sending weekly statements – we could go on for days.
Say goodbye to administration overload and hello to proficiency.
Unlock the full potential of your childcare centre with Enrolment Hub. Whether you’re looking to boost enrolments, manage family debt, open a new centre, streamline new year rolls, or launch a dynamic marketing campaign, our dedicated team has got you covered.
With Enrolment Hub as the one-stop shop for streamlining childcare operations, the path to efficiency and excellence becomes not just a goal but a tangible reality.
Why not give us a call here and see how we can help you?
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