According to The Spoke, 1 in 5 Early Childhood Educators are planning to leave their position within the next 12 months. 1 IN 5! That’s a huge issue for the sector. It’s a huge issue for childcare providers and it’s about to become a huge issue for families who

With the end of the financial year comes the first CCS reconciliation. For those families that received CCB, this is not a new process. However, it may be new for a lot of families who were only ever entitled to CCR. So what does it all mean? Let's

Let’s talk about incentives. 2 weeks free childcare, a free scooter per enrolment, Coles/Myer vouchers for referring a friend – even 1 year’s free childcare. We’ve all seen them, and maybe even used them from time to time in a bid to generate new family enrolments and boost service

With the Federal election date looming, Politicians on both sides of the aisle are making promises thick and fast. Several of those election promises have involved the early learning and childcare sector. Many promises are not what they seem on the surface, so we have pulled together a range

Chasing family debt is a laborious task. From contacting declined families to answering billing enquiries and setting up payment plans and ensuring they are followed through – it can often seem like a never-ending process. This doesn’t even compare to the burden of chasing inactive debt, which can be a

Determining our company values was an important piece in our re-brand process.   Going into the process we had been told it was going to be tough and there would be a lot of back and forth with the team - 'be prepared' they said.   But that just wasn't the

We asked Ben Williams, General Manager of Mission Australia Early Learning to provide his thoughts on working with Enrolment Hub.   Here is what he had to say.   What challenges did you need to solve and how were these challenges affecting the business prior to working with Enrolment Hub? Our organisation

A lot of our clients ask us about enquiry rates and whether their enquiry rate is sitting above or below the sector average. Well, you asked, and we have answered along with our colleagues at Childcare CRM. Together we have compiled a comparison showing differing sized childcare provider groups

For some time, we have been talking actively with our clients about the issue of oversupply and how to ensure their business is set up to thrive in this new landscape. With QLD having the highest growth rate of new services entering the market last year, competition is only set

The debate about whether to offer sessional care has been raging for some time. The heart of the conversation lies at whether in offering sessional care, you can help retain families that are over utilising their CCS entitlements and potentially add enrolled days for families underutilising their CCS